Return, Exchange & Warranty
posh dash truly cares about your satisfaction. If you are not fully satisfied, please let us know.Return
You can return your unworn item with the original pouch within 30 days of the purchase date. The shipping fees will not be paid by us. When shipping the item, please pack it securely and use the original package if possible. Once we receive the item in original condition, we will process your refund to your initial method of payment. You can expect a refund within 30 days of our receipt. To return an item, please email us here with your proof of purchase or your order number (contact@poshdashjewelry.com).
Exchange
You can exchange your unworn item with the original pouch within 60 days of the purchase date. When you return the item, the shipping fees will not be paid by us. When you ship the item, please pack it securely and use the original package if possible. For the new item shipment, the shipping fees will be on us. To exchange an item, please email us here with your proof of purchase or your order number (contact@poshdashjewelry.com). If your item arrived damaged, please attach any related photos to give us a better idea and facilitate the communication.
Warranty
All posh dash products are warranted against defects and damages for up to 1 year after the purchase date. Your warranty certificate is required. This does not cover any repairs required due to improper care. Please click here for proper care instructions. For any damages not covered under the warranty, we may offer to repair or replace for a reasonable charge. Shipping costs for warranty are not paid by posh dash. For any warranty inquiries, please email us here with your proof of purchase or your order number (contact@poshdashjewelry.com). Please ensure to attach related photos if any to give us a better idea and facilitate the communication.
posh dash reserves the right to deny unreasonable return, exchange or warranty requests. The terms and conditions of our return/exchange/warranty policy are subject to change without notice.